faq

Frequently asked questions

WHAT DOES IT MEAN THAT COMPLEXSION IS 100% NATURAL?


The ingredients in Complexsion products are all naturally-occurring and derived from premium, traceable sources. This also means that the list of ingredients used in our products are easily read and identified in the natural world.




DOES THIS MEAN THAT COMPLEXSION IS ORGANIC?


Organic is a term used in relation to food, to identify food that is free of chemical fertilisers, genetic-modification and additives such as preservatives and colourings. Increasingly, the term “organic” is being applied to skincare, though the definition for “organic” skincare is vague. Complexsion’s guarantee however, is that our plant-based products all do not contain mineral oil, parabens, fillers, artificial colourants and fragrances.




DO THE PRODUCTS CONTAIN SYNTHETIC PRESERVATIVES?


No, Complexsion products are free of synthetic preservatives, fillers, colourants and fragrances as well as parabens and mineral oil.




WHAT IS THE PRODUCTION ORIGIN OF COMPLEXSION PRODUCTS?


Complexsion products are all locally sourced, in Northern California. In small batches.




ARE COMPLEXSION PRODUCTS HYPO-ALLERGENIC?


Our products are plant and nature-derived, and are created to be as gentle on and nourishing to the skin, as possible. Allergic reactions are rare. It is however possible to be allergic to almost anything, including naturally-occurring substances and matter. If you suspect sensitivity to an ingredient, please conduct a patch test first, on a small area of your skin.




ARE COMPLEXSION PRODUCTS TESTED ON ANIMALS?


Complexsion is a creulty-free company and our products are NOT tested on animals.




ARE COMPLEXSION PRODUCTS VEGAN-SAFE?


Complexsion products largely use 100% plant-derived ingredients.




I’M PREGNANT, IS IT SAFE TO USE COMPLEXSION?


Complexsion products DO NOT contain Retinoids and Salicylic Acid. The topical use of such ingredients in small quantities (such as skincare) have not been proven to cause any complications to the child or at birth.





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